Privacy policy

Last updated: January 17, 2026

Amp’d Up.Co (“we,” “us,” or “our”) operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide you with a curated shopping and donation experience. Amp’d Up.Co is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit, use, make a purchase or donation through the Services, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we refer to information that identifies, relates to, describes, or can reasonably be linked to you or another individual. Personal information does not include information that has been anonymized or de-identified so that it cannot reasonably be used to identify you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

Contact information, including your name, billing address, shipping address, phone number, and email address.
Financial information, including payment card details, financial account information, transaction details, payment confirmations, and other payment-related information.
Account information, including your username, password, security questions, preferences, and settings.
Transaction information, including products or services you view, add to your cart or wishlist, purchase, donate toward, return, exchange, or cancel, as well as your transaction history.
Communications, including information you provide when you contact us for customer support or other inquiries.
Device information, including details about your device, browser, network connection, IP address, and other unique identifiers.
Usage information, including how and when you interact with or navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you, when you create an account, place an order or donation, communicate with us, or otherwise provide information through the Services.
Automatically, through your use of the Services, including via cookies and similar technologies.
From service providers, when they collect or process information on our behalf to support the Services.
From partners or other third parties, as permitted by applicable law.

How We Use Your Personal Information

We may use your personal information for the following purposes, depending on how you interact with the Services:

Providing and improving the Services: to process purchases and donations, manage accounts, fulfill orders, arrange shipping, handle returns or exchanges, remember preferences, recommend products, and improve the functionality and experience of the Services.
Marketing and communications: to send promotional, marketing, or informational communications by email, text message, or mail, and to display relevant advertisements, where permitted by law.
Security and fraud prevention: to authenticate accounts, secure transactions, detect and prevent fraudulent or unlawful activity, and protect the integrity of our Services.
Customer support and communications: to respond to inquiries, provide assistance, and maintain our relationship with you.
Legal and compliance purposes: to comply with applicable laws and regulations, respond to lawful requests, enforce our terms and policies, and protect our rights and the rights of others.

How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

With Shopify, service providers, and vendors that perform services on our behalf, such as payment processing, order fulfillment, shipping, customer support, analytics, and IT services.
With marketing and advertising partners, where permitted by law, to provide marketing services or targeted advertising. These partners use your information in accordance with their own privacy policies.
When you direct or consent to disclosure, such as when you request product shipping or use third-party integrations or social media features.
With affiliates or within our corporate group, as applicable.
In connection with business transactions, such as a merger, acquisition, restructuring, or bankruptcy.
For legal reasons, including to comply with applicable laws, respond to subpoenas or lawful requests, enforce our policies, or protect the safety, rights, or property of Amp’d Up.Co, our users, or others.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve Shopify’s platform. Information you submit through the Services may be transmitted to and processed by Shopify and its service providers, which may be located in countries outside your country of residence.

To support and improve our business, we may use Shopify’s enhanced features that rely on information collected from your interactions with our store and other Shopify-powered merchants. In these cases, Shopify is responsible for processing your personal information and responding to requests related to such processing. For more information, please review the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to third-party websites or platforms not operated or controlled by us. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing any personal information.

Security and Retention of Information

We implement reasonable safeguards to protect your personal information. However, no security measures are completely secure, and we cannot guarantee absolute security. We recommend that you avoid transmitting sensitive information through unsecured channels.

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or receive a copy of your information, and to opt out of certain data uses such as targeted advertising. These rights may be subject to limitations or exceptions under applicable law.

You may exercise your rights through the Services or by contacting us using the information below. We may need to verify your identity before processing your request.

Complaints

If you have concerns about how we handle your personal information, please contact us using the details below.

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses or other lawful transfer mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational needs. We will post the updated version on this page and revise the “Last updated” date accordingly.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your rights, please contact us at:

Email: support@ampdup.co
Address: 322 Culver Boulevard, Suite 172, Los Angeles, CA 90293, United States